Aspen Gilchrist
- Expertise: A recruitment specialist for the surveying industry
- Website: www.aspengilchrist.com
- Solution: Client database, candidate management, online jobs board and candidate tools
About our client
Aspen Gilchrist look after a specialist industry sector and provide a high level of personal support for their candidates. Priding themselves on their knowledge and experience, Aspen staff give candidates more than just a list of jobs - they work closely with them to help manage their career and find the right job for their skills. For clients, this means a better choice of more appropriate candidates.
Establishing needs
With such a personal approach to their service, Aspen need a reliable system that gives them the right information - and quickly. When Aspen first approached Bluelinemedia they had a legacy database that provided some of the features they needed, but was very slow and often crashed. This was affecting both the time Aspen staff had to commit, and the service they were able to provide to clients and candidates.
They needed a new, bespoke system to bring together various data within their business. The new solution had to be able to develop and grow with their business, and the new suppliers had to provide reliable, knowledgeable support.
"Your scheduling was spot-on and the quality of your ideas was second to none. We had asked our previous provider for changes and waited six months - you were getting them done in a couple of days."
Robert Wells, Director.
Developing a tailored solution
Working closely with existing Aspen staff, we designed and developed a bespoke recruitment system which took many of the existing features and developed new ones. We developed a comprehensive vacancy search that allowed staff to search for appropriate jobs quickly, and a corresponding candidate database so records could be easily linked. Client contact details were previously being maintained with Microsoft Outlook, so we also developed an integrated client database.
Now everyone at Aspen Gilchrist can access the complete system online, find what they need quickly and jump easily between related jobs, clients and candidates. When the business recently had a problem with its office computers, staff were able to access the same system from home so there was no interruption of service.
"From day one we have been saving time and money in administering the new system. Our everyday tasks are taking almost half the time so we're saving on wages, and we can give our clients and candidates a better, faster service."
Robert Wells, Director.
"Your scheduling was spot-on and the quality of your ideas was second to none."
"From day one we have been saving time and money with the new system."
